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Cannot save any more

Posted: Sun Sep 16, 2018 9:15 am
by Mystic587
Hi,

for about three days I cannot save my games any more. I am still able to load saved games and for the first couple of minutes I can save as well. But afterwards the steps of saving are resolved but the "saved" game is the previous one which is also indicated by the save date time. Problem occures when I use the downloaded version as well as when I use the browser version.

Re: Cannot save any more

Posted: Mon Sep 17, 2018 1:50 am
by Lorenzo
What error do you get?

Re: Cannot save any more

Posted: Mon Jan 21, 2019 6:13 pm
by imperialengineer
Was this issue ever resolved? I've recently started having a similar problem. Can load a saved game with my army in it, but if I bring my in another army and move things around the save doesn't work. No error, no indication of failure until I try to load the game I saved.

Re: Cannot save any more

Posted: Tue May 07, 2019 6:49 am
by Wesser
I have the same problem

I make an army, click save, write a name for the save and push ok.

I get a swirly "thinking" animation as usual, and then it doesn't actually save anything

Re: Cannot save any more

Posted: Tue May 07, 2019 9:45 pm
by Lorenzo
Wesser, you mean you make an army in the army editor or you try to save an army during a match?

Re: Cannot save any more

Posted: Wed May 08, 2019 11:58 am
by Wesser
The latter

The editor works well enough, aka I can make all the models I want.

But when trying to build an army (units, spells, tokens) saving doesn't work

Re: Cannot save any more

Posted: Fri May 10, 2019 9:21 pm
by Wesser
Any suggestions? Tried again and still cant save "matches"

Re: Cannot save any more

Posted: Sun May 12, 2019 5:50 am
by Lorenzo
Hmmm I am not entirely sure why your army is not saving.
Do you know if there is any particular strange character in the model info?

Re: Cannot save any more

Posted: Sun May 12, 2019 8:03 pm
by Wesser
Not I can see. It randomly made a successfull save after I deployed 2 goblins

I then tried deploying 3 units of the same model, but then it wouldn't save..

Re: Cannot save any more

Posted: Mon May 13, 2019 7:56 am
by Lorenzo
Is the problem just with that particular goblin?

Re: Cannot save any more

Posted: Tue May 14, 2019 5:41 pm
by piteglio
in the past i had a similar problem for a model. it turned out it was caused by the model description. i think i used double quotes (for the Advance characteristics in the model Profile). when i replaced them with two single quotes, things worked again. but maybe in your case it's something else entirely?

Re: Cannot save any more

Posted: Wed May 15, 2019 4:01 am
by Lorenzo
Piteglio that’s what I was also thinking, if we can identify what model is causing this, maybe I can also fix the bug.

Re: Cannot save any more

Posted: Wed May 15, 2019 8:43 am
by Wesser
Guess I could try and check if there's anything besides commas in the descriptions and delete that

But.. I've been saving before with the same descriptions where it worked...

Re: Cannot save any more

Posted: Wed May 15, 2019 8:03 pm
by Wesser
I've identified the problem to be a specific unit

Redid it from scratch (Forest Goblin Spears)

Problem persists...

Re: Cannot save any more

Posted: Wed May 15, 2019 8:40 pm
by Lorenzo
What is the ID of that model and does it have any description?

Re: Cannot save any more

Posted: Thu May 16, 2019 8:34 pm
by piteglio
ah! that's good news.
it might be a bit tedious, but if you replicated the error, you just have to list exactly all you've done (name, info and each component), then you remove them one by one, to see which one is causing the jamming.
also: so we can see the model using its ID even if it's not saved?

Re: Cannot save any more

Posted: Sat May 18, 2019 7:54 pm
by Wesser
104526 Forest Goblin

Re: Cannot save any more

Posted: Sun May 19, 2019 2:59 pm
by piteglio
weird - it does work for me. here's what i've done, see if you can replicate these exact steps:

- find your model (edit army, search "u:wesser", find goblin army, find forest goblin model)
- clone the model (click on model, click clone, select another of your armies)
- start new game and place goblins (select appropriate army, select model, i put in a 5x4)
- save army to a new slot and exit the game
- start new game and load army (a single 5x4 unit) from newly created slot

if you follow these steps, at which point does it stop functioning?
(very cool model, by the way!)

Re: Cannot save any more

Posted: Wed Jul 31, 2019 11:58 pm
by BeogynWrath
For 3 days now July 28-the 1st of August. I have not been able to save any builds nor load any of my saved armies onto a battlefield. I can build them, just not save them. Also, I'm getting dropped every 10 minutes or so, haven't timed it but that is pretty close. Does this site require cookies to run it? You know what I mean.

Re: Cannot save any more

Posted: Tue Oct 15, 2019 9:55 pm
by Rahul
:?: y :ugeek: :mrgreen:
piteglio wrote:in the past i had a similar problem for a model. it turned out it was caused by the model description. i think i used double quotes (for the Advance characteristics in the model Profile). when i replaced them with two single quotes, things worked again. but maybe in your case it's something else entirely?

:idea: :roll: :idea: